Refund Policy

Last updated: May 22, 2026

Thank you for shopping with us at AJ Graphix Studio

Since our products are made with care and quality-checked before shipping, we only accept returns or replacements under specific conditions.

Returns & Exchanges

We accept returns or exchanges only if:

  • The product received is damaged
  • The wrong item or size was delivered
  • The product has a manufacturing defect

To request a return or exchange, contact us within 48 hours of delivery with:

  • Your order number
  • Photos/videos of the product
  • Clear description of the issue

Non-Returnable Items

We do not accept returns or refunds for:

  • Size issues after purchase
  • Change of mind
  • Minor color variation due to screen differences
  • Used, washed, or damaged products after delivery

Refund Process

If your refund request is approved:

  • Refunds will be processed to the original payment method
  • Please allow 5–10 business days for the amount to reflect

Exchange Process

Approved exchanges will be processed after the original product is received and inspected.

Cancellation Policy

Orders can only be cancelled before they are shipped.

Once shipped, orders cannot be cancelled.

Contact Us

For refund or exchange requests: